The best excuse yet for late rent payments was uttered over the phone to me last week.
Coutts don't do internet banking so I haven't been able to pay you.
Really!?! I know quite a bit about Coutts and they not only have internet banking but they also provide account holders with a personal banker who is available 24 hours a day to do your personal banking bidding. Perhaps this tenant's private banker was asleep for 2 weeks?
Oh well, perhaps the standards at Coutts are slipping....
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